![]() Patients are actively seeking digital tools that allow them to be seen by their health provider without leaving their homes. More than ever, being connected is critical to creating an individualized patient experience. Virtual health can deliver more connected care options to patients The ability to access care without having to traverse the busy city region to reach a clinical location will make accessing support more comfortable for many service users battling anxiety-related issues, avoidance, or depression. Moving forward, the Trust can now offer more choices to clients. Using Microsoft Teams, they moved from 10,000 in-person appointments per month to holding them all remotely via Microsoft Teams in two weeks. In response, GMMH clinicians and support staff were issued Microsoft Surface Pro devices which gave them the freedom to work from home without compromising control and security. Around 5,000 people were accessing face-to-face IAPT meetings in March 2020 when, almost overnight, the Trust found itself no longer able to offer those services. Greater Manchester Mental Health NHS Foundation Trust (GMMH) began modernizing their virtual care programs when Psychological Therapy (IAPT), one of GMMH’s largest services, began delivering talking therapy support for people with mild, moderate, and moderate to severe symptoms of anxiety or depression. This new resource and expanded delivery models (virtual visits, secure virtual messaging, remote patient monitoring, etc.) can contribute to easing workloads and reducing stress-an important factor in our era of widespread clinician burnout. By eliminating numerous intangibles related to in-person consultations and treatment, providers can increase efficiency by seeing more patients with a greater degree of personal engagement in far less time. This can lead to more personalized and connected experiences, and save patients time and money while also enhancing their health outcomes.Įxpanding virtual care into current care workflows and protocols can help providers to monitor and manage their patients’ care throughout their recovery following a long-term hospital visit or surgical procedure, or even be a substitute for in-person care delivery based on patient population needs, health organization capabilities, and resource availability. ![]() ![]() With health becoming more digital, patients and their care givers can have more transparency and influence how, when, and where they’re treated. It can also provide preventive services that allow for patient education or wellness coaching regarding non-emergency health and wellness issues. For instance, by removing physical barriers to care, providers are able to extend their reach, especially for patients who live in rural areas. Virtual health has numerous advantages for patients and providers alike. This demonstrates the potential for virtual health services to improve care access and quality, patient outcomes, and healthcare system efficiency. article, healthcare providers reported 50 to 175 fold increases in telehealth patient volumes since the onset of the pandemic. At our upcoming Healthcare Industry Digital Forum we’ve gathered a host of industry experts to discuss how virtual health is bringing innovative approaches on shaping the delivery of secure, equitable access to care.Īccording to a recent McKinsey & Co. From utilizing AI-assisted health bots to triage patient symptoms to extending virtual visits between physicians and their patients to improve patient engagement to applying advanced remote monitoring technologies such as the internet of things (IoT) and artificial intelligence (AI) to create solutions that are enabling healthcare workers to deliver quality care to more people while keeping patients and providers safer. Virtual health technology is enabling healthcare organizations to reimagine how care is delivered and managed for the long term. COVID-19 caused a massive acceleration in the use of virtual health services and has helped expand access to care at a time when the ongoing pandemic has severely restricted patients’ ability to see their doctors.
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